Shipping Policy

Under normal circumstances, orders are dispatched within 4-6 business days of the customer placing the order. Upon the successful placing of an order Crafted For You hands over the product to its logistics partnerIn case of customisation we may take 4-5 days extra

The user can also check the order on ‘My orders’ section of our website.

Ordinarily, Most orders are delivered within 6-12 working days across India.

All the products are inclusive of shipping charges and taxes.

TAMPERED DELIVERY OR NON-DELIVERY ISSUES RESOLUTION

Crafted For You  uses third party courier services for logistics of orders’ parcels. These courier companies work independently and Crafted for you does not have any direct control over working or policies of the courier companies.  In unforeseen and unfortunate cases wherein courier services refuse to accept customer’s claim of wrong or tampered delivery or non-delivery of parcels, Crafted for you shall not be held liable for any loss until below mentioned guidelines are followed by customers.

If parcel is received in tempered condition, customer shall refuse to accept parcel from courier person. Any wrong product received then the parcel packing should have our company label on it or else the customer needs to reach out the courier company for the same.

Even if parcel is intact, Customer ought to video-record the act of opening the received parcel as proof of any unforeseen and unfortunate case of receiving wrong or missing products inside parcels.

In case customer denies receiving the parcel, while courier company shows parcel to be delivered, customer needs to raise the issue within 48 hours of delivery message. Crafted for you will share Proof of Delivery (POD) with the customer after receiving it from the courier company.

Even after sharing POD, if customer refuses to accept the authenticity of the shared POD, Crafted for you can ONLY assist the customer in raising the concern with the concerned courier company. Crafted for you would re-fulfil the order ONLY when courier company confirms that indeed parcel is lost and not delivered to the customer.

While we shall make reasonable endeavor’s in ensuring that purchased Product(s) is delivered to its users in a timely manner, delivery may be delayed on account of

• Unsuitable weather conditions;
• Political disruptions, strikes, employee-lockouts, Govt. directed lockdowns, etc.
• Acts of God such as floods, earthquakes, etc.
• Other unforeseen circumstances.
• But we will ensure that your products reaches you maximum within 10-15 days in such circumstances.

INTERNATIONAL SHIPPING

Crafted for you ships across the globe. For international orders, there is only 'Exchange’ available.

Shipping charge for international orders depends on the ordered product(s) and location of the delivery address. It will be reflected on the checkout page once you input your complete delivery address on the checkout page.

Note: For international orders, Custom charges may be levied at the port of entry which needs to be fulfilled by the customer. These charges are calculated by the custom/relevant department of the importing country.